For order cancellation,
Please contact me at contact@xkeeb.com if you have any problems with your order.
If you need to cancel your order before it ships, please note that PayPal and credit card companies charge a 3.5% transaction fee, which will be deducted from your refund. Thanks for your understanding.
For returns and exchanges
Contact me & Ship items back within: 30 days of delivery
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The following items can’t be returned or exchanged
Please note that shipping fees, customs duties, taxes, and handling charges are non‑refundable. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Can I try any of the keyboards?
We highly recommend visiting local meetups to experience and try out different keyboards and layouts. It’s a great opportunity to get hands-on experience and see which keyboards suit your preferences. Additionally, you can explore the /r/mechmarket subreddit to see if there are any keyboards available for purchase that catch your interest.